(Almost) everything you ever wanted to know about AI in social housing
July 22, 2025 | 11:00am-12:00pm (ET)
Summary
There is no doubt one of the most impactful technological developments to hit the world recently has been AI in its various iterations.
It may seem a bit like the wild west out there at the moment with lots of competing platforms and debates about ethics and use of data, but one thing is for sure: AI isn't going away. Whether you're a AI sceptic or an early adopter, this technology will be crucial in how your tenants and residents view and receive services from you in the future.
In this non-technical briefing Ian Wright, Founder and CEO, Disruptive Innovators Network will explore how AI is developing and some of the different uses for social landlord operations. He will explore areas such as 'if your homes could talk', tenant and resident engagement and what AI can do well, and what will still be left to us humans. With numerous examples from the latest developments in AI and housing this webinar will help get you up to speed on this rapidly emerging technology and how it can help you improve services to tenants and residents.
Speaker
Ian Wright, Founder and CEO, Disruptive Innovators Network
Ian is the Founder and CEO of the Disruptive Innovators Network, a forum he established in 2018 for leaders wanting to understand and respond to disruption threats and develop their corporate innovation capabilities. He has worked at senior executive level as a Deputy Chief Executive/Director for the last 20 years, most recently at HouseMark the UK social housing sectors data and business improvement organisation. His expertise lies in building cross sector business experience programmes and leaders’ networks. In his work he has developed close partnerships with the likes of Apple, Google, Microsoft, Amazon, John Lewis, IKEA, Telefonica, AO.com and Salesforce to name a few.
He led on the establishment of the social housing sectors first crowd funded start up accelerator, Evolve. An innovative programme involving 18 social housing providers which attracted over 80 submissions from start-ups across the world wanting to develop solutions for social housing.
He has a particular focus on business innovation, organisational culture, new technologies and the customer experience. He has extensive relationships with a range of businesses sectors and has built numerous leadership programmes to support existing CEOs and Exec teams as well as future leaders. He is currently retained by a number of the largest housing providers helping them build capacity and capability in the innovation space.